Fix Head Spa & Beyond | Knoxville's Exclusive Head Spa

Guest Information

What awaits you + preparation tips

Arrive with unwashed hair & skip the styling products. : For the best results, it's ideal to come in with unwashed hair. Natural oils on your scalp help protect it during the treatment and allow the products to work more effectively.

Detangle your hair: If possible, try to detangle your hair before your appointment. Gently comb out any knots or tangles with a wide-toothed comb or your fingers. This helps save time during your appointment, allowing your therapist to focus more on the treatment itself rather than spending time on detangling. It also creates a more comfortable experience for you.

Comfort during the treatment: For the most relaxing experience, we recommend wearing comfortable clothes to your appointment.

It's also a good idea to remove any jewelry including rings, necklaces & bracelets.

Upon arrival, we’ll provide you with a soft, cozy spa wrap to expose & have access to neck & shoulders. Dressing down to your comfort level is option as you will be fully covered under bedding.

Your Head Spa treatment will take place in our custom PRIVATE room on our fully equipped Halo bed.

This service is geared towards a holistic approach & more so ASMR-style session with minimal conversation, We’re here to create the most soothing and restorative experience for you, allowing you to relax and recharge. The combination of our comfortable setting and personalized approach ensures that every moment of your treatment is tailored to your comfort and well-being.

Gratuity: Gratuity is not included in the price. Our therapists work hard to provide you with the best services possible and our customers traditionally tip

Remember our primary goal at Fix Head Spa is your safety, relaxation and satisfaction. Following these simple guidelines will help us provide you with the best possible service.
Also, we truly value any feedback & grace. As this is a new small locally owned & operated business.
Please reach out to me without hesitation.

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Spa Policies

Spa Ambiance: For everyone's relaxation, please mute cellphones and keep conversations at a low volume within our spa.

During Your Session: Your comfort matters. If you'd like any adjustments—whether it's the room temperature, music volume, or treatment intensity—just let us know.

Personal Items: We recommend leaving valuables like jewelry at home. Fix Head Spa is not responsible for lost or stolen items.

Attire: Wear whatever you're comfortable in. Before treatments, you can undress to your comfort level or use our provided spa wrap.

Your Appointment Duration: Your appointment time includes dressing, undressing, consultation, and aftercare advice.

Your Arrival: To make the most of your session, please arrive 10 minutes early. If you're running late, give us a call. Late arrivals might have shorter sessions, but the full fee will still apply.

Appointment Modifications: Please give 24 hours' notice for cancellations or rescheduling to avoid a 50% of the services fee. No-shows will be charged the full service amount. If you are 15 minutes late for your appointment, we may need to reschedule your appointment or shorten the time of the service.

Gift Cards: Our gift cards are non-refundable and can only be used at the location of purchase. They don't cover gratuity.

Packages: Our spa packages are non-refundable and exclude tips. But you can share your package sessions.

Payment Methods: We accept cash, and major credit cards—Visa, MasterCard, Discover, and American Express. A credit card is needed to book your appointment. We also accept Vagaro charge payment plan up-to $1,500.

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Head Spa service aftercare:

After experiencing a Japanese-inspired head spa service, following proper aftercare is essential to maximize the benefits. Here are key aftercare tips:
• Avoid Washing Your Hair: Wait at least 24 hours before washing your hair to allow the oils and nutrients from the treatment to fully absorb into your scalp.
• Stay Hydrated: Drink plenty of water post-treatment. Hydration supports overall skin and scalp health, enhancing the benefits of your head spa experience.
• Protect Your Scalp: If you go outside, wear a hat or scarf to shield your scalp from sun exposure, which can be harsh after a treatment.

• Consider Scalp Massages: Engage in gentle scalp massages at home to maintain blood circulation and promote relaxation.

• Follow Up with Your Specialist: If you have questions or need further guidance on post-care or results, reach out to your specialist for personalized recommendations & to purchase products used during service.

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