Question 1

What is a Japanese head spa?

Accepted Answer

A Japanese-inspired head spa is a wellness service combining traditional Japanese techniques with modern products and tools. It uses light, water, natural products, and massage therapy to stimulate blood flow, relieve stress, and leave your hair and scalp shiny and revitalized.

Question 2

What should I wear to my appointment?

Accepted Answer

Wear whatever you feel comfortable in. Before treatments, you can undress to your comfort level or use the spa wrap provided.

Question 3

Should I bring valuables to the spa?

Accepted Answer

We recommend leaving valuables such as jewelry at home. Fix Head Spa is not responsible for lost or stolen items.

Question 4

Can I request adjustments during my treatment?

Accepted Answer

Yes. If you'd like any adjustments during your session, such as room temperature, music volume, or treatment intensity, just let your therapist know.

Question 5

Is gratuity included in the price of services?

Accepted Answer

Gratuity is not included in the price of services. Our therapists work hard to provide the best possible experience, and tipping is customary.

Question 6

Where is Fix Head Spa located and what are your hours?

Accepted Answer

Fix Head Spa & Beyond is located at 450 North Cedar Bluff Road, Knoxville, TN 37923. We are open Tuesday, Thursday, and Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, and Sunday 10 AM to 3 PM. We are closed Monday and Wednesday.

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